Joe Boxer - Shipping and Returns

SHIPPING & RETURNS

Shipping policy

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Because size does matter, if your order is under $75 before tax and after discounts, there is a flat shipping rate of $9.95. Bigger is better – all orders $75 or more are shipped for free!

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Returns and exchanges

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Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Due to COVID-19, we are experiencing delays in processing returns. Your refund will be deposited using the same payment method you used, minus any shipping charges, and you’ll receive email confirmation of the refund from our customer service team. Please allow an extra 2-5 business days for credit card or bank return processing, because that stuff just takes longer. We appreciate your patience. 

Unfortunately, we are currently only accepting returns of items that were originally purchased on joeboxer.ca.  

Email info@joeboxer.ca or call 1-800-268-7939 between 8:30AM and 4:45PM EST, Monday to Friday